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Crash

The app crashes — how do I report it?

Via More → Help & Feedback → Report a Bug — we receive the crash report automatically.

Send a bug report

  1. More → Help & Feedback → Report a Bug.
  2. Choose a category (interface, crash, performance, payment, sign-in, AI evaluation, other).
  3. Describe the problem in your own words.
  4. Pick the impact (low, medium, high) and optionally an email address for our reply.
  5. Tap Send.

What we receive automatically

  • Sentry crash reports (anonymized) — we can see where the app crashed without you doing anything else.
  • App version, device type, Android/iOS version.

What we do NOT receive

  • Your entries (unless you explicitly include them in your report).
  • Personal identification beyond your user ID.

Reply

With Premium, you’ll usually get a reply within 24–48h. Free users receive bundled replies about common issues by email.